Please find all the answers for your queries in case you have any difficulty with respect to registering an account, placing an order or filing a dispute. You’d also find satisfactory answers for your concerns about delivery time, coverage and payment related questions below. In case you have more questions, you may contact us on +923373179600 or drop a line at email@example.com
NOVADO is the house of comfortable, stylish & quality genuine leather footwear with great value for both men and women. You may also find products like trendy & fashionable genuine leather bags, jackets, and accessories that are exclusively designed and handcrafted to meet your style standards at very affordable prices. We offer pre-made as well as custom order facilities to fulfill your requirements to wear fashionable items for defining your personality.
NOVADOO manufactures every item listed on our website by keeping the new trends and durability factors in mind. You may find a huge variety of fashion products here on NOVADO that give you the liberty to choose a product by your size, favorite color and exchange facility. (NOTE: Terms and conditions may apply)
The process is very simple! Just create your account, set up your profile and start looking for the fashion products that we’ve listed. If you wish to purchase something, simply browse that product and add it to cart then proceed to checkout page using Cash on delivery, your credit/debit card or bank account information.
Yes! As long as you need to purchase something from our listed products, you would need to register an account using the ‘Create an Account’ option on the top right corner. But if you wish to navigate the website as an anonymous user to check out our products, you do not require an account.
If you don’t remember your password then click on ‘Lost my password’ option on login page. This would lead you to another page where you may enter the email address that you used during registration process. Once you submit the email address, an email would be sent to you for resetting the password. Set a password that you could remember and no one else could guess.
Simple! You need to login to your account using your login credentials and head over to ‘My account’ section. Enter the new email address and give your password for proceeding to next page. You’ll receive a confirmation email for changing your email, simply click on it and you’re done.
The theme package includes Theme source, Photoshop design files and manual guide.
You don’t need to register an account with us as long as you don’t want to purchase anything. But if you wish to buy any product, you’d be required to register an account with us.
If you wish to purchase something listed on NOVADO, simply click on the size, select desired color and click on ‘Add to card.’ On the next page, review your order and checkout to place your order request. You’ll also be notified about the order via email containing details along with order number for future reference.
Simple! You may add those products on your ‘Wish list’ using that heart icon underneath ‘Add to cart’ button on each product page.
Each wearable product has a size chart for your help to choose the best fit. Simply click on the size that fits you or you may refer to our size chart located at the footer section to find the right size conversion before placing an order. You may also reach the chart by clicking here!
Yes, you may order multiple products at the same time! Just add those products on cart and proceed to the checkout page. Check your credentials and make sure you gave the right shipping address and that’s it.
Yes! We do accept custom orders and you may request your desired products by writing us at support@Novado.com.pk Keep in mind that custom order requests are entertained differently in comparison to listed products with respect to their manufacturing time and delivery process.
Currently, we offer Cash on Delivery, accept credit/debit cards, bank wire and Easy Pay for purchases made within Pakistan and you can get deliveries in said time at your doorsteps
All domestic orders are processed within 3-7 working days once they are dispatched from our warehouse. In case of any issue, you may contact us on +923373179600 or write us at support@Novado.com.pk.
Once you place an order, we pass your order details to packing department. After processing your request, we dispatch your order and send it over the given address. The shipping takes about 3-7 business days for all domestic orders within Pakistan.
Yes! We do ship our products out of Pakistan but that requires longer shipping period in comparison to domestic orders. So if you’re placing an order request from outside of Pakistan, you’d have to wait for a little more days – 5-6 business days.
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